When disaster struck in the form of a major flood, Mega Bekasi Hypermall faced potential downtime and damage to its critical HVAC systems. But with BROAD Indonesia’s rapid and professional response, the mall was back in full operation in just 7 days.
“Thank you to BROAD Indonesia and BROAD HQ for the fast and professional support during the recent flood. Within 7 days, all damaged systems including the reactor, PCB, and electrical components were restored. Materials arrived in just 2 days, and the system’s efficiency stayed stable at 0.4 even after the flood.”
— Soso Marwoko, Manager Engineering, Mega Bekasi Hypermall
⚙️ What Made It Possible?
✔️ Parts arrived within 2 days
✔️ All systems fully restored (reactor, PCB, electrical)
✔️ Efficiency maintained at 0.4 — proof of system reliability under pressure
This is a powerful testament to BROAD’s engineering excellence, fast response time, and commitment to customer satisfaction—even during emergencies.
🌱 Engineering That Delivers — Rain or Shine
BROAD’s Absorption Chiller systems are designed not only for energy efficiency, but also for resilience and long-term performance. The recovery at Mega Bekasi Hypermall is one more example of how smart cooling solutions can make a real-world impact.
👏 Huge thanks to Pak Soso and the Mega Bekasi Hypermall team for their trust in BROAD Indonesia. And kudos to our engineers who made the fast recovery possible!